Shipping & Exchanges

Shipping Information

Our current turnaround time is 7 business days however orders typically ship sooner. Shipping charges are calculated at checkout based on order weight and shipping destination.

All shipping rates are calculated at checkout.

Canadian orders:

Orders are shipped with Canada Post or UPS. Standard Expedited shipping takes approximately 2 to 14 business days within Canada. If you need your package sooner, please select Xpresspost at checkout. The shipping time does not include the 7 business days it may take to process your order. Please note that shipping times are not guaranteed and your order may take longer than the estimated shipping time to deliver. 

USA & International orders:

US shipments: $10 USD flat rate offered for orders shipped with Canada Post/USPS
All other shipping rates are calculated at checkout.

The estimated shipping time is approximately 1-2 weeks once shipped, however your order may take longer to deliver.

Packages are shipped via Canada Post and passed onto USPS once in the United States. If you select UPS shipping, your package will be picked up and delivered by UPS.

We cannot guarantee you will not be charged duties, import taxes or customs fees. Duties are determined once the order arrives in the import country. These charges are the recipient's responsibility and must be paid by prior to receiving your package. The Sharper Barker is not responsible for any duties, customs, or import fees.

Exchanges

Please note we do not accept returns for refund. However, if you need to exchange your item(s) for a different size, we are happy to help you out. We accept exchanges within 14 days of order delivery.

Sale items are final sale and cannot be exchanged.

Our Exchange policy lasts 14 days from the day the package was delivered. If the 14 days has past, we cannot accept a return. 

To get started, email us at info@thesharperbarker.com with your name, order number, the reason for the exchange and the size needed.

Please not that you are responsible for the cost of the shipping label to return the item to us. The product must be unworn (not including tried on), unwashed and hair-free. We recommend using a shipping method that includes tracking.

Once we receive the item back, we will check to ensure it is in re-sellable condition. If we accept the exchange, we issue a credit within 5 business days of receiving the item(s).

Please check our sizing charts when ordering and measure your dog (twice!) to ensure you selected the best size for your dog. View our Sizing Guide.